Re-establishing India’s Information Dominance
Lt Gen (retd) Shokin Chauhan

On a serene spring day in Kashmir’s Pahalgam Valley—April 22, 2025—the world witnessed two converging catastrophes. The first was the physical horror of a terrorist massacre: twenty six unarmed pilgrims, primarily Hindu tourists, were executed in cold blood by militants associated with The Resistance Front, a shadow arm of Lashkar e Taiba. The second, more insidious conflict began at the same moment, waged not with bullets or bombs but with bytes and bandwidth—a full scale campaign of information warfare orchestrated by Pakistan and its global allies. This parallel battle would reshape perceptions worldwide, distort diplomatic realities, and demonstrate that in the 21st Century, power is equally measured in narratives as in firepower.

Pakistan’s narrative machine, launched immediately after the Pahalgam atrocity, was the textbook definition of a coordinated, multiphase disinformation strategy. Within hours, Western media were flooded with carefully constructed messages claiming that the killings were India’s own false flag operation—fabricated to manufacture justification for military action. That narrative found a welcoming stage, amplified by sympathetic media outlets and human rights cohorts, which inadvertently or deliberately sidelined the true victims and the terrorists responsible.

The first salvo of this campaign was narrative framing: the militants’ actions were seized upon and repackaged as part of the larger Kashmir struggle. Terrorism became territorial resistance. Within sixteen hours, predictable hashtags emerged, asserting contrived explanations, adorned with alleged proof. Those initial hours were critical—windows of reality before the machinery of misdirection could take hold. Unfortunately for India, the silence that followed allowed the alternate narrative to fossilise in public perception.

In the second phase, fabricated military victories became storylines of triumph: imagery of supposed military hardware captures, visuals of damaged infrastructure, and audio purportedly from intercepted communications were all disseminated to paint India not as the attacker but as the aggressor engaging civilian targets. These narratives were artificially generated using AI and repurposed from other conflicts, yet their emotional potency—in images of bleeding children and grieving mothers—permeated social media and was absorbed on platforms that prize emotional resonance over verification.

Simultaneously, a crucial vector was credential laundering—the enlistment of Western affiliated experts whose views would add intellectual weight to the narrative. Academics and journalists from Turkey, Malaysia, China, and several Middle Eastern countries were called upon to legitimise these stories, lending them the halo of respectability and scholarly endorsement. Their articles and quotes appeared in widely read publications, reinforcing the framing that India was committing an aggressive incursion rather than neutralising terrorist assets.

Embossing the campaign with institutional form, Pakistan produced pseudo official reports, styled like those from think tanks or UN monitors. These dossiers, complete with professional formatting and fabricated field data, were shared widely across diplomatic chains and among sympathetic media. They lent an intoxication of credibility to what remained, at its core, an orchestrated disinformation barrage.

Finally came bot amplification. Geo politically targeted social media bots and troll networks pushed these narratives en masse, hijacked English language hashtags, suppressed opposing views, and gave the illusion of grassroots consensus in key global cities. By the time India spoke, the story in Western public discourse was already established: India had overreacted, Pakistan had been wronged, and Kashmir once again was the victim.

In stark contrast, India’s communications apparatus remained almost mute throughout the crisis. For the critical sixteen days following the Pahalgam attack, India’s official messaging was minimal. Instead of seizing the initiative, the Indian government relied on sporadic technical briefings—informs of precision missile strikes—and diplomatic démarches that lacked public resonance. The narrative lost the chance to contextualise Operation Sindoor as a targeted, legal counterterrorism measure responding to an appalling massacre.

When India did finally address the international media, it did so in dry, fact based terms. It emphasised the destruction of nine militant launch sites in Pakistan and POK, spoke of zero collateral damage, and contrasted its restraint with potential escalation. But these messages lacked narrative texture: there were no visuals of grieving spouses acknowledging the impact, no cultural or emotional framing connecting the attack to India’s democratic resilience. Instead, it all came across as military technicalities divorced from human experience—too late to turn the tide of perception that Pakistan had already built.

Within Western newsrooms, the equation became distorted. The headlines focussed on Indian escalation, bombs dropping in alleged civilian-populated zones, and global calls for calm. Context was absent—the trigger event that had necessitated the response. Kashmir again took precedence over terrorism. The diplomats calling for restraint did not speak of mourning pilgrims but of escalation and humanitarian risk. Truth was slipping in favour of emotive headlines.

Adding fuel to the fire were amplifiers within China’s state media, which re broadcast Pakistani accusations and questioned India’s intentions. Other regional media in Turkey and Malaysia echoed the narrative, often focusing on “India’s persecution of minorities.” The mix of geopolitical rivalry and media bias formed a crescendo that obscured the massacre, the terrorists, and the sober logic of India’s response.

Meanwhile, pockets of diaspora activism in London, Berlin, and Washington mobilised under the banners of #SaveKashmir, organising demonstrations and ad campaigns. Even when diaspora voices attempted to contextualise India’s response, they were sidelined—lost in the roar of a louder, consolidated global #IndiaAggression chorus.

This multi-layered campaign of perception warfare had tangible consequences for India. Internationally, diplomatic capital eroded; countries issued statements of concern rather than condemnation. Bilateral relations—especially with countries sensitive to Kashmir or vulnerable to Pakistani influence—became strained. Economically, tourism in Kashmir suffered a short-term slump, and investor confidence in Indian border states wavered. Domestically, the public’s trust in official briefings fractured; an information starved populace began seeking answers across unverified or hostile sources. The result was a cascade of doubt, uncertainty, and a fracturing of India’s narrative coherence.

In response to these developments, analysts began to articulate India’s missing piece: a second flush narrative strategy, modelled on the prized teas of Darjeeling. Just as the tea’s second pluck is richer and more nuanced, India needed to awaken to a narrative that was culturally sophisticated, proactive, and deeply humanistic.

This strategy rested on three interlinked foundations. First was the institutionalisation of a truly strategic communications authority, capable of functioning round-the-clock during crises. Instead of transient press statements, India would need a permanent war room of narratives; media kits stocked with visuals, human stories, maps, and expert commentary; spokespeople trained in crisis media dynamics; and a cadre of diaspora advocates in foreign capitals ready to surge into social debates. This would allow real time framing of emerging news, drowning out false content before it took root.

Second was cultural diplomacy. Documentaries revealing the human fallout of Pahalgam—pilgrim families, Kashmiri civilians rejecting communal division, the angst of soldiers bound by oath—constructed a living, emotional counterpoint to defensive technical briefings. Performing arts, short films, diaspora poetry forums, and partnerships with global streaming platforms could present India’s pluralism and democratic vitality in vivid contrast to Pakistan’s militancy and sectarian narrative. Through human stories, performative resonance, and curated cultural representation, India’s narrative would sidestep sterile technicalities and enter the realm of emotion.

Third was regional tailoring and intellectual embedding. India needed to place its credible voices in respected global think tanks—Harvard, Chatham House, Berlin’s SWP, Abu Dhabi’s Emirates Policy Centre. Chairs of excellence in media analysis—and open source intelligence—would counter disinformation with authoritative, independent verification. These embedded experts would serve as bridges between India’s reality and global audiences, conveying the internal logic of India’s decisions while insulating against simplistic rhetoric.

Tactical messaging would be augmented by AI driven disinformation detection, flagging deepfakes and doctored visuals in real time. An internal dashboard would track how false narratives are spreading and coordinate rapid debunking—containing lie bursts before they metastasise.

Measurable metrics of success were identified: dramatically shorter official response times, rising media engagement via multimedia content, and sentiment analytics showing improved global perceptions. Ultimately, the goal—India emerging not just as a reactive defender but as the author of its own story—would redefine its strategic posture.

In effect, India must move from reactive damage control to proactive global narrative leadership. No longer responding with terse official statements, India would instead pre position messaging, evoke empathy, and structure its diplomacy in public as well as private domains. And it must do so while upholding democratic values: accuracy, transparency, plural representation, and respect for human dignity.

This has become a new doctrine of information parity. Narrative control, in the age of hybrid conflict, is a form of sovereignty. It will shape how wars are understood, how victims are remembered, how policies are reviewed, and—critically—how future aggression is deterred. If India does not lead in the battle of narratives, its kinetic victories can be rendered politically impotent by strategic silence.

Today, India stands at an inflection point. It has demonstrated mastery in surgical military operations, but the policing of its image, its causal narrative, and its moral clarity has lagged. Pakistan has shown how narrative can be weaponised; India must learn how to forge its own narratives with equal elegance and speed.

Pakistan’s successful information operation during and after Operation Sindoor—its five phase orchestration, use of emotional imagery, infiltration of diaspora sentiment, and exploitation of Western media vulnerability, needs to be studied. A bold, coordinated “second flush” narrative—one crafted through storytelling, culture, digital agility, and institutional coherence is second part of the solution. Together, they chart a future of Indian strategy in which military professionalism is seamlessly aligned with perceptual sophistication.

In sum, true modern warfare no longer ends when the missiles rain. It continues across fibre optic cables, smartphone screens, and newsrooms—from Pahalgam to Paris. India’s challenge in the coming decade will not simply be to defend its borders but to defend its story. It must ensure that when it acts in defence of terror stricken citizens, the world does not merely see missiles but understands the carnage that compelled them. It must make the world care about its plural values, democratic resilience, and the relentless pursuit of justice. In the digital age, perception is destiny—and India must seize the narrative with the same resolve it brings to the battlefield.


Image Source: https://c.ndtvimg.com/2025-04/ann5h0e8_pib-factcheck_625x300_30_April_25.jpg?im=FeatureCrop,algorithm=dnn,width=773,height=435

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